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OTRS Hosting / Support

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

Why does one need OTRS?

Do you receive too many e-mails or phone calls and want to answer them with a support team/agents?

You certainly need OTRS.One can use OTRS as a tool to manage sales and support calls via phone and email. This way one can increase our response and quality of customer communications a lot by keeping a track o every activity

TO check the demo for an OTRS system Click Here

Features of OTRS :

Why Drushti?

Drushti can help you install OTRS at your premises or any location across the world and provide remote support post installation. Drushti Can also provide you dedicated/shared servers for hosting your OTRS application.

For pricing information email us at

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